Privacy Policy

Gaming Freak Customer Privacy Policy


1. Privacy Policy

Gaming Freak is committed to protecting your privacy. Gaming Freak's privacy policy covers the collection and use of personal information that may be collected by Gaming Freak anytime you interact with Gaming Freak, such as when you visit our website, when you purchase Gaming Freak products and services, or when you call our sales or support associates. Please review privacy policies below for detailed information.

Gaming Freak and its affiliates ("Gaming Freak, we/us/our") are committed to safeguarding the privacy of our customers and users ("you/your") and the Personal Information you have entrusted to us. It is important for you to understand what Personal Information we will collect, how we will use it, and who may access it.

Personal Information means information about an identifiable individual. It includes information that you have provided to us or was collected by us from other sources. It may include details such as your name and address, age and gender, personal financial records, identification numbers including your Social Insurance Number and personal references, to the extent permitted by local laws.

This Privacy Policy is intended to explain our privacy practices and covers the following areas:

(a) What Personal Information about you we may collect.

(b) How we may use your Personal Information.

(c) Who we may share your Personal Information with.

(d) How we protect your Personal Information.

(e) Contacting us & your rights to prevent marketing and to access and update your Personal Information.

(f) Our Cookies Policy.

(g) How changes to this Privacy Policy and the Cookies Policy will be made.


2. Information We May Collect About You


We will collect and process all or some of the following Personal Information about you:
(a) Information you provide to us. Personal Information that you provide to us, such as when using the contact form on our website, including your name, email address, and other contact details;

(b) Our correspondence. if you contact us, we will typically keep a record of that correspondence;

(c) Information about how you use our products and services such as information about the amount of time you use our products/services for the pages you visit, and other information about your activities while using our hardware or software or while logged into your Razer ID account. We collect this in order to develop our products and services, and to understand what your usage patterns and preferences are so that our marketing is relevant to you;

(d) Survey information we may also ask you to complete surveys that we use for research purposes. In such circumstances we shall collect the information provided in the completed survey;

(e) Promotions we may request Personal Information to administer your participation in contests, sweepstakes or other promotions that we organize;

(f) Device Information such as information about your operating system, browser, software applications, IP address, geolocation, security status and other device information in order to improve your experience, to protect against fraud and manage risk;

(g) Marketing preference information details of your marketing preferences (e.g. communication preferences) and information relevant to selecting appropriate products and services to offer you;

(h) Website and communication usage details of your visits to the websites and information collected through cookies and other tracking technologies including, but not limited to, your IP address and domain name, your browser version and operating system, traffic data, location data, web logs, posts on the Razer Insider forum, other communication data, and the resources that you access;

(i) Activities on Social Networking Sites (SNS) if you choose to participate (for example, by "liking" Razer's profile on Facebook or Twitter, posting a message, or answering a poll), we will have access to the information you divulge which may include Personal Information, depending on your SNS privacy settings.

What information does Gaming Freak collect and how is it used ?
YThere are a number of situations in which your personal information may help us give you better service. To process some of your requests, we need to know your name, e-mail address and mailing address. This allows us to process your request. We might request additional information from you in other areas or in the future. You may choose not to provide this information. We might also ask for your personal information when you're discussing a service issue on the phone with an associate, downloading a software update, registering for a seminar, participating in an online survey, registering your products, or purchasing a product.

In addition to the information we collect directly from you, we also monitor and track usage of our web site, viewing and traffic patterns, customer behavior, and other similar information. This information is compiled into a statistical aggregate.

We use this aggregate information as well as all of your personal information for internal business and administrative purposes including improvements of our web site, our product and services offerings, our operations, or our customer service. We also might use your personal information from time to time to send you notices about special offers, new products, services, promotions, and other similar information unless you have indicated to us that you do not wish to receive such information

Any communication or material you transmit to Gaming Freak over this web site, by electronic mail or otherwise, including any data, questions, comments, or suggestions will be treated as non-confidential and non-proprietary. Gaming Freak may use anything you transmit or post to its affiliates for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, Gaming Freak is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to this web site for any purpose whatsoever, including but not limited to developing manufacturing and marketing products using such information.

Does Gaming Freak disclose the information it collects to outside parties?
Gaming Freak does not currently sell or otherwise provide its customer lists or similar information to third parties for their commercial use.

As is standard practice on many corporate websites, Gaming Freak's may employ small text files (cookies) to collect information about your web-site activities on an anonymous basis. AVF may use them for various reasons. We may use them to collect information about how you use our site in order to provide you with a better experience, provide greater convenience each time you interact with us, to measure advertising effectiveness, and/or to remember you when you return to visit us or other Worldwide Web sites.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. Gaming Freak will not use the information collected to market directly to that person.

Gaming Freak Privacy Policy Changes

If we decide to change our privacy policy, we will post these changes on our website so that you will always know what information we gather, how we use that information, and whether we will disclose it to anyone.
The privacy practices of sites that may be linked to Gaming Freak’s web site are solely the responsibility of that provider and Gaming Freak makes no representations nor bears any responsibility regarding the privacy policies of others.